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Topics

  • BusyCal Mac
  • BusyCal iOS
  • BusyContacts Mac
  • Frequently Asked Questions

FAQ Table of Contents

  • Licensing Explained
  • BusyContacts update stuck on Converting Database
  • Cannot log into Exchange account
  • Unable to log into iCloud. I'm seeing password incorrect prompts.
  • WAN Sync is no longer working
  • Reminders from iOS 13 / macOS 10.15 Reminders aren't syncing
  • Zoom account keeps requesting to be reauthorized
  • I cannot log into my Yahoo account, it says my password is incorrect
  • Activity list is not showing emails in BusyContacts on macOS Catalina
  • G Suite accounts will only allow access to apps using OAuth. Does this affect BusyCal or BusyContacts?
  • How do I migrate from an old computer to a new computer?
  • Manage Plugins button not showing in Apple Mail preferences
  • How do I turn Dark Mode off on Mojave?
  • Why does BusyCal require iCloud credentials and not use local calendar access?
  • How do I setup Microsoft Teams in BusyCal?
  • Google Hangouts video call links appear in notes field
  • I cannot see any of my contacts in BusyContacts, my address book is suddenly empty
  • Cannot connect to Exchange server
  • I see "Installation Failed" error when running the installer
  • I cannot see any of my events in BusyCal, my calendar is suddenly empty
  • Does BusyContacts support file attachments?
  • Does BusyCal iOS support syncing attachments?
  • How do I sync Tags between my devices?
  • BusyContacts did not download any photos after adding a new account
  • End Timezone is ignored when creating events in a Google Calendar account
  • Alarm field in Meeting Events syncing with Google is disabled
  • Why does my inbox show that a change was made by an Unknown Person?
  • Cannot connect to Fruux
  • Alarms not showing in BusyCal
  • Two week widget appears blank
  • Does BusyCal iOS support adding contacts to events?
  • Why don't I see updates on iOS 10 for BusyCal iOS?
  • Will there be further upgrades to BusyCal 2
  • How to upgrade BusyCal
  • Tags I delete in BusyCal come back after a few minutes
  • How to update BusyCal and BusyContacts
  • How to setup sync with Synology
  • How to downgrade from BusyCal 3 to BusyCal 2
  • Can I download old versions of BusyCal and BusyContacts?
  • How can I hide a calendar without deleting it?
  • How can I try BusyCal 3 without losing BusyCal 2
  • Birthdays / Anniversaries are not showing up
  • How can I avoid duplicate alarms from being displayed?
  • Shared calendars keep disappearing from our Exchange account
  • Snooze alarms from Outlook are not appearing in BusyCal
  • Not receiving invites for my iCloud alias
  • Event titles don't reflect the same color I've set on the calendar
  • Unable to connect to an Office 365 / Outlook account
  • BusyCal / BusyContacts crashing on launch. Corrupt database.
  • Does BusyCal support creating different views of the same data?
  • Unable to connect my Google account
  • The badge count on the iOS app won't refresh
  • Why do I get an error stating that the following events could not be stored to the server?
  • How to set BusyCal and BusyContacts as the default apps
  • BusyCal's icon in the dock is not showing after the update
  • How do I remove the shared Family calendars from BusyCal?
  • Default calendar for Todos shows all listed calendars grayed out
  • Why does a red badge appear on the BusyCal icon?
  • Can events be paused?
  • Why can't I assign a To do to a particular calendar?
  • Why was Weather Underground removed from BusyCal?
  • Why does BusyCal launch when I snooze or dismiss an alarm?
  • Is there a BusyContacts version for iOS?
  • Where can I buy BusyCal iOS?
  • What does the BusyCal Menu app do?
  • How can I convert an event into a todo or vice-versa?
  • Does BusyCal support location based travel time alarms?
  • Why does BusyCal require access to Location Services?
  • Why does BusyCal on iOS create all day events at times and other times not?
  • Weather in BusyCal is not showing
  • Selecting a Cloud Syncing Service
  • How do I add my LinkedIn account to BusyContacts?
  • Tags in BusyContacts are appearing as records in Google Contacts
  • Can I sync with Exchange?
  • Does BusyCal support Google Hangouts?
  • Does BusyCal sync with Google Tasks?
  • Can I sync Facebook events with BusyCal?
  • How can I change the colors in BusyCal?
  • How do I add Google resources as locations in BusyCal?
  • Birthday set for a contact in Google is not syncing with BusyContacts
  • Why do I see a "There is no application set" error in BusyContacts?
  • Why does BusyCal need access to Contacts?
  • What email apps is BusyCal compatible with?
  • How can I change the colors in BusyContacts?
  • How do I merge multiple calendars into a single calendar in BusyCal?
  • How do I clean up duplicate contacts in BusyContacts?
  • Does BusyContacts support Exchange Global Address Lists (GAL)?
  • Does BusyContacts support printing the phone list?
  • Does BusyContacts support Bulk Editing?
  • Does BusyCal support syncing with other apps, such as Omnifocus and 2Do?
  • I am using MailMate but BusyContacts is not showing any emails
  • What email apps is BusyContacts compatible with?
  • Will BusyTodo be updated for iOS?
  • Does BusyCal support Push sync for Google Calendar?
  • Any plans for a Windows OS version?
  • BusyCal 1.6 is not compatible with OS X 10.9 or later
  • BusySync 2.3 is not compatible with OS X 10.9 or later
  • Importing from Now Up-to-Date and Now Contact
  • BusyCal has recently become slow and sluggish. How can I speed it up?
  • How can I get access to a pre-release version of BusyCal / BusyContacts?
  • How do I uninstall BusyCal?
  • How do I uninstall BusyContacts?
  • How do I uninstall BusySync?
  • Trademarks and Open Source Acknowledgements

Contact Us

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FAQ

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How do I migrate from an old computer to a new computer?

BusyCal or BusyContacts can be installed on up to 5 computers that you own, using the same registration code.

Depending on where you downloaded the apps from (Mac app store or directly from our website), all you need to do is download the apps again on the new computer and add the accounts you had in your old computer (such as iCloud, Google, Exchange, Fruux, Fastmail and so on).

BusyCal - Manual Migration

Re-adding your accounts won't however sync your previously stored preferences though, including any "On My Mac" calendars. If you care about those, you can perform a manual backup and restore.

BusyCal cares about this folder:

~/Library/Containers/com.busymac.busycal3/Data/Library/Application Support/BusyCal

and this file

~/Library/Containers/com.busymac.busycal3/Data/Library/Preferences/com.busymac.busycal3.plist

You can copy them manually from one computer to another, although you must launch BusyCal once on the new computer to set up the container.

On old computer:

IMPORTANT!! In the Finder, select Go > Go to Folder, and paste the following exactly as-is and hit return (You will not find this folder otherwise - they're incorrectly displayed as only "BusyCal" if you look for them manually on macOS 11 onwards such as Monterey, Ventura etc):

~/Library/Containers/com.busymac.busycal3/Data/Library/Application Support

Grab the BusyCal folder

~/Library/Containers/com.busymac.busycal3/Data/Library/Preferences/

Grab the com.busymac.busycal3.plist file

On new computer, launch and set up BusyCal, then quit.

In the Finder, select Go > Go to Folder, and paste the following:

~/Library/Containers/com.busymac.busycal3/Data/Library/Application Support

Copy over the BusyCal folder from your old computer to this location

~/Library/Containers/com.busymac.busycal3/Data/Library/Preferences/

Copy the com.busymac.busycal3.plist file to this location

Start BusyCal. You will need to re-enter your account passwords, but all other preferences should be copied over.

BusyContacts - Manual Migration

In order to perform a manual restore of BusyContacts from an old computer to a new one, follow these instructions.

BusyContacts cares about this folder:

~/Library/Containers/com.busymac.busycontacts/Data/Library/Application Support/BusyContacts

and this file ~/Library/Containers/com.busymac.busycontacts/Data/Library/Preferences/com.busymac.busycontacts.plist

You can copy them manually from one computer to another, although you must launch BusyContacts once on the new computer to set up the container.

On old computer:

In the Finder, select Go > Go to Folder, and paste the following:

~/Library/Containers/com.busymac.busycontacts/Data/Library/Application Support

Grab the BusyContacts folder

~/Library/Containers/com.busymac.busycontacts/Data/Library/Preferences/

Grab the com.busymac.busycontacts.plist file

On new computer, launch and set up BusyContacts, then quit.

In the Finder, select Go > Go to Folder, and paste the following:

~/Library/Containers/com.busymac.busycontacts/Data/Library/Application Support

Copy over the BusyContacts folder from your old computer to this location

~/Library/Containers/com.busymac.busycontacts/Data/Library/Preferences/

Copy the com.busymac.busycontacts.plist file to this location

Start BusyContacts. You will need to re-enter your account passwords, but all other preferences should be copied over.

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